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Warranty

Our Warranty

We understand the hardest part of owning electronic device is the fear that they might get, damaged.

In order to provide a better experience for all our customers we decided to create the E-House™ Care Program, which is essentially 30 days warranty on our products.

It’s simple, if your product ever get damaged. Simply contact us and provide the order confirmation number from the original purchase along with some other key details and we will send you a brand new pair Console. 

Our E-House warranty activates 30 days after the original purchase date. 

Our goal is to continue to and provide the best products and service to our customers.

For our protection in managing such a warranty program, we have to include these necessary terms: qualification for this coverage is at E-House™ sole discretion and may require pictures of and/or the actual E-House™ to review and approve a new pair. E-House™ reserves the right to deny any request for warranty coverage or to recommend a different course of action as necessary.

WHAT IS COVERED:

- Replacement parts and labor.

- Transportation charges to customer for the repaired product.

WHAT IS NOT COVERED:

- Commercial or industrial use of this product.

- Damage caused by abuse, accident, misuse, or neglect.

- Transportation of the unit or component from the customer to a Master Service Centre. 

To make a warranty claim please info@e-house.me  and keep the original, dated, sales receipt with this manual.

If you have any questions regarding our warranty program please contact us at info@e-house.me

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